112: Your Most Important Number in Ibiza
If there's one single number you must save in your phone before setting foot in Ibiza, it's the 112. It's the European emergency telephone number, operates 24 hours a day, 365 days a year, and operators respond in several languages: Spanish, English, German and French.
It doesn't matter if you're in Dalt Vila, a remote cove in the north or at the airport. 112 is your gateway to all emergency services on the island.
When you call 112, an operator will ask you what type of emergency you have and your location. From there, they coordinate the dispatch of police, fire department, ambulance or whatever you need. You don't need to remember ten different numbers: with 112 you reach them all.
Important: use 112 only for genuine emergencies. For non-urgent inquiries there are other telephone numbers detailed below.
Police in Ibiza: Who to Call Depending on Your Situation
In Ibiza, several security forces operate together, and knowing which one to contact can save you valuable time.
National Police — 091
The main police station is located on avenida de la Paz, Ibiza city. They handle:
- Reports of theft or robbery
- Lost documents and passports
- Immigration matters
- ID card issuance
If someone has stolen your wallet or passport, the National Police is your first stop.
Civil Guard — 062
They cover mainly rural areas and the island's roads. They are also responsible for maritime safety through SEMAR (Maritime Service). If you have a traffic accident on a regional road or need help at sea, the Civil Guard is who responds.
Local Police — Telephone Numbers by Municipality
- Ibiza city: 971 39 88 31
- Santa Eulària: 971 33 08 32
- Sant Antoni: 971 34 08 30
- Sant Josep: 971 80 02 50
Local Police handle municipal matters: noise complaints, urban traffic problems, incidents at establishments and general citizen assistance.
Fire Department and Fire Emergencies
The Fire Department Consortium of Ibiza and Formentera responds to 085 and also through 112. They have stations in Ibiza city and Sant Antoni, allowing them to cover the entire island in reasonable times.
Beyond fires, firefighters also respond to:
- Rescues in ravines and cliffs
- Traffic accidents with people trapped
- Flooding and storm damage
- Environmental risk situations
In summer, when the risk of forest fires increases due to high temperatures and dry conditions, the fire department reinforces its personnel. If you see smoke or fire in a forested area, call 112 immediately. The speed of reporting can make the difference between a minor incident and a major fire.
Urgent Health Services
For medical emergencies, these are the key contacts:
- SAMU (061): manages ambulances and urgent medical transport in the Balearic Islands
- 112: they will automatically redirect you to medical services
- Hospital Can Misses: 971 39 70 00 — 24-hour emergency, located in Ibiza city
European citizens can use the European Health Insurance Card (EHIC) to receive medical care at public facilities. If you're coming from outside the EU, we strongly recommend purchasing travel insurance before you arrive, as medical costs without coverage can be very high.
Other Useful Emergency Numbers
- Maritime Rescue: 900 202 202 — rescues in Ibiza and Formentera waters
- Women's Support Helpline: 016 — 24 hours, confidential, for victims of gender-based violence
- Civil Protection of the Balearic Islands: coordinated through 112
Practical tip: save these numbers in your phone contacts before arriving on the island. In a stressful situation, having to search for a number can waste precious time. And remember: if you're unsure who to call, 112 is always the right answer.
Ibiza is a very safe island, but being prepared is the best way to enjoy it with peace of mind.